We believe in being accountable to our members by being fiscally responsible with their assets. As a policyholder of MutualONE, it is important that we keep you fully informed.

We partner with a professional team of agents and brokers to distribute our insurance products. Our agreements require that your agent/broker and MutualONE exercise the utmost good faith and honesty in performing their duties in proper and prompt servicing of your policies.

Our agents work exclusively for us, while our brokers sell for various companies. Compensation of our agents and brokers is paid as a percentage of your insurance premium. Payment is for the services and value they provide to you, our members.

The chart below lists the standard commission rates paid by line of business.